California Telephone Answering Service

Hiring a reliable call center to provide telephone support is frequently one of the best decisions a company can make. For a fraction of the cost of hiring staff in-house, California based professional operators will courteously answer your phone calls 24 hours a day, seven days a week. We also offer a wide range of call center services and can do everything from scheduling your appointments to dispatching messages to your Los Angeles, California business.

An Affordable & Professional Los Angeles Answering Service

At Ansafone of California, we strive for affordability as well as quality because we strongly believe that every company should be able to cultivate a professional image no matter their size. The virtual receptionist service we provide, for example, allows calls to your business to be answered just like those to a large corporation. If you are unavailable to answer an incoming call, our friendly Los Angeles business answering service staff will always be there to take a message, which giving your callers a high degree of assurance that voicemail just can't provide.

Business Answering Service Features

Our California answering service is proud to offer a number of useful features, such as:

• Live Call Patching: When a call is received, you can have our operators attempt to contact you and patch the caller through if you are available to take the call. If not, we will take a message. We can patch your calls to your California office or anywhere in the United States.
• Message Delivery Options: After our California call center staff takes a message, you can have us send it to you in a variety of ways, such as by text message, email, fax, or pager.
• Appointment Setting: Our appointment setters can inform your customers of your availability, make appointments, and send you an email alert.
• 24-Hour Dispatch: For companies that operate around the clock, our service provides an efficient way of dispatching your staff, no matter what time of day or night.

California's Premier Telephone Answering Service

While many call center companies have come and gone over the years, our business has continued to grow and thrive. The reason for this is that, above all else, Ansafone is passionate about providing a useful, reliable, and professional service for our customers. We invest in our staff by empowering them with the best available training and updating our Los Angeles call centers with the latest in technology to promote efficiency and quality for all of our customers and their callers. From general message taking to in-depth customer service functionality, we are equipped to do it all.

Unlike more basic call centers, we are capable of being your one point of contact for every kind of service provided by an outsource call center. Your customers will enjoy reaching some of the same operators time and time again no matter when or why they call. For example, rather than being confused by talking to operators at one call center for order taking and another call center staff to leave a message or make an appointment, our Los Angeles call center can be your single integrated provider of these and many other services. Furthermore, you can decide to start using our service for one function and add other features at a later time, if needed.

Call Center Support for all California Businesses

Because we work to understand your company and its unique needs, we ensure that we are meeting your requirements and maximizing the amount of value we provide. On any given day, our staff supports businesses that operate in a remarkably wide array of areas, such as medical offices, towing companies, law firms, hotels, building contractors, and taxi companies – just to name a few. Unlike some telephone answering services in the Orange County or Los Angeles area that only have experience taking calls for doctor's offices or public utilities, we have a long history of working with many industries.

We carefully suggest various features to suit your particular application, for example a tow truck service may benefit from a telephone dispatch service, a hair salon might have an appointment setting service, and a retailer might employ an order taking service. Because of our renowned flexibility with customers, we encourage you to add services and adjust your account as you see fit because we believe that a good Los Angeles-based California answering service ought to provide its customers with options. There are also a number of packages for different volumes, so are free to use our service as much or as little as you want.